WBM Cancellation Policy

WBM Cancellation Policy

Cancellation and Rescheduling Policy:

We understand that plans may change, and we aim to accommodate our customers to the best of our abilities. However, please note the following guidelines regarding cancellations and rescheduling:

Cancellation:

  • If a cancellation request is received more than 14 days prior to the scheduled event, a full refund of the booking amount will be issued.
  • Cancellations made between 14 to 10 days before the event will be subject to a 50% refund of the booking amount.
  • No refunds will be provided for cancellations made within 10 days of the event.

Rescheduling:

  • Customers may request to reschedule their booking within 3 months from the original event date.
  • A rescheduling fee of 3,000 INR will be applicable, which will be deducted from the token money initially paid.
  • The rescheduled date must be confirmed and agreed upon by both parties.

Process for Cancellation or Rescheduling:

  • All cancellation or rescheduling requests must be communicated in writing via email or through our official communication channels.
  • Requests will be processed within 3 business days of receipt.
  • Refunds, if applicable, will be issued using the same method of payment used for the booking.

Exceptions:

  • In case of unforeseen circumstances or force majeure events, exceptions to this policy may be considered on a case-by-case basis.

Contact Us:

For any inquiries or to request a cancellation or rescheduling, please contact our customer service team at [provide contact details].

Note: This policy is subject to change without prior notice. Please review our website or contact us directly for the most up-to-date information.

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